Client Requirements

Documentation checklist (international clients)

To prevent delays at port/border, we validate documents before processing. Use this as a starting point—final requirements depend on commodity and regulations.

Tip: If you have only two documents right now, send us your Commercial Invoice and Packing List first—then we advise permits, HS codes, and the fastest compliant route.

Commercial Invoice (value, seller/buyer, incoterms, currency)
Packing List (weights, volumes, package count, marks & numbers)
Bill of Lading (sea) / Air Waybill (air) / CMR (road) / Rail documents
Consignee/importer details (company registration, contact, delivery address)
HS Codes (if known) and commodity description
Permits / licenses where required (commodity‑specific)
Certificate of Origin (if required for preference/tariffs)
Insurance certificate (if insured)

We also help validate duty/tax and ensure regulatory compliance with TRA and trade rules.

Origin and destination (city/port/border point)
Desired service level (standard / express / time‑critical)
Cargo details: weight, volume, package type, and special handling
Preferred mode: air / sea (FCL/LCL) / road / rail
Pickup and delivery windows

Vessel/flight details and arrival notice (if available)
Container/consignment numbers
Delivery order / release instructions (as applicable)
Storage instructions (short‑term holding vs direct delivery)
Bonded storage request (if under transit/bond)

SKU list / item master (if inventory managed)
Storage requirements: ambient / temperature-controlled / bonded
Inbound schedule + delivery order rules
Outbound rules (order picking, labeling, distribution)
Insurance preference and risk notes

Commodity details and packaging type
Dimensions and volume (CBM)
Origin consolidation point and latest cargo ready date
Destination deconsolidation preference

Your current process and pain points (delays, penalties, costs)
Top lanes (routes) and shipment frequency
Commodity mix and regulatory considerations
Target improvements (time, cost, risk reduction)

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This checklist is generic. Final requirements depend on commodity, permits, inspections, and applicable regulations.